Why did the loan
disbursement fail?

The issue may be related to your receiving
account or the payment channel. Please follow the
on-screen instructions and click the button to try
again.

Why does the review
status show "Rejected"?

Your current qualifications do not meet the
borrowing requirements. You may try submitting
your application again at the time indicated on the
page. Friendly reminder: Please make sure to repay
your loan on time to become eligible for a higher
credit limit.

How can I check the
interest rate and fees of
the loan product?

After your application is approved, the homepage will
display the maximum loan amount currently available
to you. Click "Borrow" to view the interest rates and
repayment plans for available loan products. By
repaying on time or in advance, you may qualify for a
higher credit limit and better interest rates.

How do I repay?

We recommend that you open the app and go to
the Repayment page to directly copy the
repayment code. Please follow the repayment
channels shown in the app to complete your
payment. There's no need to enter the code
manually—the app also provides step-by-step
repayment instructions for your convenience.

Why does it still show "
Pending Repayment" after
I’ve repaid?

There might be a delay in updating your repayment
result. You can try exiting the app and logging in
again to check if the repayment was successful.
Please ensure there were no issues such as a failed
paste or modification of the repayment account.
Important Reminder: Always obtain the correct
repayment code directly from the app and be
cautious of fraud.

Q How can l contact GoPeso for support?

GoPeso offers fully online approval with no need for physical document submission.Once approved, you
can receive your loan within as fast as 1 minutes only with a valid bank account.

Q Why did the repayment fail?

The issue may be related to your receiving account or the payment channel. Please follow the on-screen
instructions and click the button to try again.

Q Why does the review status show "Rejected"?

Your current qualifications do not meet the borrowing requirements. You may try submitting your application again at the time indicated on the page. Friendly reminder: Please make sure to repay your loan on time to become eligible for a higher credit limit.

Q How can I check the interest rate and fees of the loan product?

After your application is approved, the homepage will display the maximum loan amount currently available to you. Click "Borrow" to view the interest rates and repayment plans for available loan products. By repaying on time or in advance, you may qualify for a higher credit limit and better interest rates.

Q How do I repay?

We recommend that you open the app and go to the Repayment page to directly copy the repayment code. Please follow the repayment channels shown in the app to complete your payment. There's no need to enter the code manually—the app also provides step-by-step repayment instructions for your convenience.

Q Why does it still show "Pending Repayment" after I’ve repaid?

There might be a delay in updating your repayment result. You can try exiting the app and logging in again to check if the repayment was successful. Please ensure there were no issues such as a failed paste or modification of the repayment account. Important Reminder: Always obtain the correct repayment code directly from the app and be cautious of fraud.

Q How fast can l receive my loan after approval?

GoPeso offers fully online approval with no need for physical document submission.Once approved, you can receive your loan within as fast as 1 minutes only with a valid bank account.